Last updated 11 September 2026
These terms govern your use of Ice Cream Pro Directory. They form a binding agreement between you and us, so please read them before creating an account or submitting a listing. If you do not agree with them, do not use the site.
The Site is a business-to-business directory for the ice cream and gelato trade. Browsing is open to anyone. Creating an Account and submitting a Listing is not.
To create an Account you must be at least 18 years old, and you must be acting for a business, not as a private consumer. If you create an Account on behalf of a company, you confirm that you are authorised to bind that company to these terms.
We may refuse, suspend or close an Account at our discretion where these terms are not met.
You are responsible for everything that happens under your Account. Keep your password private, use one that you do not reuse elsewhere, and tell us promptly if you believe someone else has gained access.
You must give accurate registration details and keep them current. Accounts are for the business they were created for; do not share credentials with people outside it, and do not let a third party use your Account to publish their own Listing.
We are not liable for loss arising from someone else using your credentials where that access was not caused by a failure on our side.
Everything in a Listing is published publicly. That is the entire purpose of a directory. Treat every field as visible to the world, including search engines.
You confirm that, for all Content you submit:
You remain the owner of your Content. Nothing here transfers ownership to us.
So that we can actually run a directory, you grant Ice Cream Pro a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, resize, reformat and publicly display your Content on the Site and in material that promotes the Site, including search engine results, category and search pages, newsletters and social media posts about the directory.
This licence exists only for operating and promoting the Site. We will not sell your Content to third parties or licence it onward for unrelated purposes.
The licence ends when you delete the Content or your Listing, except that copies may persist for a reasonable period in backups, and that material already distributed (for example an email newsletter already sent, or a cached copy held by a search engine) cannot be recalled.
Every submission is reviewed before it is published, normally within a few business days. Review is a basic plausibility check, not a guarantee that a business is reputable, solvent or suitable.
We may edit, reclassify, suspend or remove a Listing at any time where it breaches these terms, is inaccurate, is duplicated, has been abandoned, or where we are required to act by law or by a valid complaint. Where it is reasonable to do so, we will tell you why and give you a chance to fix the problem first.
We are not obliged to publish any Listing, and refusal does not entitle you to compensation. If a paid Listing is removed for a breach of these terms, we are not required to refund the remaining period.
Some Listings are created by us from public information so that the directory is useful from the start. If you represent a business listed that way, you can claim the profile.
A claim must come from someone authorised by that business. We may ask for proof of the connection before transferring control, typically confirmation from an email address on the company's own domain. We decide whether a claim is verified, and we may reverse a transfer if a claim turns out to be false.
Submitting a claim you are not entitled to make is a breach of these terms and may be an infringement of the rights of the business concerned.
Where a Listing is marked as verified, it means only that we confirmed the person managing it is connected to the business. It is not an endorsement, a certification of quality, a credit check, or any assurance about the goods, services, pricing, delivery, certifications or conduct of that business.
Plan badges such as Silver and Gold indicate a paid tier and the visibility that comes with it. They are not a ranking of quality, and buying a plan does not make a business better than a free one.
Listings are available on a Free plan and on paid Silver and Gold plans. Paid plans add visibility and profile features; the current features and prices for each plan are shown on the Site and may change over time.
Paid plans are not yet active. When they are:
If a payment fails and is not resolved, the Listing reverts to the Free plan. Content is not deleted when this happens, but paid features stop.
Paid plans are digital services supplied immediately. If you are a business acting in a professional capacity, statutory consumer withdrawal rights do not apply, and payments are generally non-refundable once the plan period has started.
Where a paid feature is substantially unavailable because of a fault on our side, or where a payment was taken in error or duplicated, write to us and we will refund the affected period on a pro-rata basis. We may also grant a refund at our discretion in other circumstances.
If, exceptionally, you buy as a consumer within the meaning of Portuguese and EU consumer law, you keep your statutory 14-day right of withdrawal, except where you have expressly asked for the service to begin immediately and acknowledged the loss of that right.
Most of what appears on the Site comes from the businesses listed, not from us. We do not verify the accuracy, completeness or currency of Listing content, product claims, certifications, prices, availability or contact details.
Any dealing you have with a business found through the directory is strictly between you and that business. We are not a party to it, we do not act as agent, broker or intermediary, and we take no commission on it. Do your own due diligence before entering a commercial relationship, exactly as you would with any supplier found anywhere else.
Reviews express the opinion of the person who wrote them. We moderate for abuse and obvious fakery, but we cannot confirm that every reviewer is a genuine customer.
The Site links to external websites. We are not responsible for their content, security or privacy practices.
You must not scrape, crawl or bulk-extract the directory, whether manually or by automated means, for the purpose of building a competing database or harvesting contact details. You must not send unsolicited commercial messages to businesses whose details you found here.
You must not attempt to gain unauthorised access to any part of the Site, interfere with its operation, probe it for vulnerabilities without our written permission, impersonate another business, or manipulate rankings, view counts or reviews.
Ordinary indexing by search engines that respect our robots.txt is welcome and is not a breach of this section.
The Site itself, including its name, branding, design, layout, category structure, editorial text and underlying code, belongs to Ice Cream Pro or its licensors. The compiled directory, as a database, is also ours.
You may view the Site and share individual links freely. You may not copy, reproduce or reuse its design, editorial material or database structure without our written permission. Listing Content belongs to the businesses that submitted it, as set out in section 5.
We work to keep the Site available and current, but we do not promise uninterrupted service. Access may be suspended for maintenance, upgrades, or reasons beyond our control. Features may change, and features may be added or withdrawn.
The Site is provided as it is. To the extent the law allows, we exclude implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.
Subject to that, we are not liable for indirect or consequential loss, loss of profit, loss of business, loss of anticipated savings, loss of goodwill, or loss or corruption of data, however caused.
We are not liable for loss arising from your dealings with a business found through the directory, from reliance on information published by a third party, or from Content you submitted yourself.
Our total liability to you in connection with the Site, in aggregate over any twelve-month period, is limited to the amount you paid us in that period, or one hundred euros if you paid us nothing.
If a third party brings a claim against us because of Content you submitted or because you breached these terms, you agree to cover the reasonable costs, damages and legal fees we incur as a result.
You may stop using the Site at any time and may ask us to delete your Account and Listing. Deleting a Listing removes the profile, its photos, videos, reviews and statistics.
We may suspend or terminate your Account where you breach these terms, where your Listing is fraudulent or unlawful, where an Account has been dormant for a long period, or where we are required to do so by law. Where the breach is serious we may act immediately; otherwise we will normally give notice and an opportunity to correct it.
Sections that by their nature should survive termination do so, including sections 5, 11, 13, 15 and 16.
How we handle personal data is described in our Privacy Policy, and how we use cookies in our Cookie Policy. Both form part of these terms. To exercise your data rights, use the data request page.
We may update these terms as the Site develops. The date at the top of this page always shows the current version. Where a change materially affects your rights, we will give notice by email to Account holders or by a notice on the Site at least 30 days before it takes effect. Continuing to use the Site after that date means you accept the revised terms.
If any provision of these terms is found unenforceable, the rest remains in force. Our failure to enforce a provision is not a waiver of it. You may not transfer your rights under these terms without our consent; we may transfer ours if the Site changes hands, and your rights will not be reduced by that transfer.
These terms, together with the Privacy Policy and Cookie Policy, are the entire agreement between us about the Site.
These terms are governed by the law of Portugal. The courts of Portugal have exclusive jurisdiction over any dispute arising from them, except that if you are a consumer you keep the protection of the mandatory law of the country where you live, and may bring proceedings in your own courts.
Consumers in the EU may also use the European Commission's online dispute resolution platform. We prefer to sort problems out directly, so please contact us first.
For questions about these terms, write to privacy@icecream-pro.com or use the contact form.