Last updated 4 October 2026
This page explains what personal data Ice Cream Pro Directory collects, why, who else sees it, and what you can do about it. It describes how the site actually works rather than covering every situation in the abstract.
Ice Cream Pro Directory (icecream-pro.com) operates this site and decides how the data described below is used. For any question about your data, or to exercise any of the rights listed further down, write to privacy@icecream-pro.com.
We set one cookie, PHPSESSID. It keeps you logged in while you move between pages and is deleted when you close your browser. It is strictly necessary for the site to work and is not used to profile you.
When a listing page is viewed we record the view so the business can see how much interest it is getting. Your IP address is passed through a one-way hash before it is stored, and we keep no raw IP address for this. Because a simple hash of an IP address could in principle be matched by trying every possible address, we treat these records as personal data.
If you land on a page that does not exist, we log the broken address, the referring page, your browser's user-agent string and your IP address, so we can find and fix broken links. This is the one place where a raw IP is kept for ordinary browsing.
We run no advertising or cross-site tracking scripts. Only with your consent, we use Google Analytics 4 and Ahrefs Web Analytics to measure visits. They load only after you click Accept on the consent banner; when they run, they receive your IP address and browser details and may process them outside the EU. You can withdraw consent at any time via "Cookie settings" in the footer. Details are in the Cookie Policy.
We store your email address, the fact that you ticked the consent box, the part of the site you subscribed from, your IP address and the date. The IP and timestamp exist so we can show, if challenged, that the subscription was genuine. Every email we send includes a way to unsubscribe, and you can ask us to delete your address at any time.
You can subscribe with the form on the site or by ticking the optional box when you claim a listing; we record which one you used.
When you claim a listing we store your name, email address, optional phone number and message, and the date on which you confirmed that you are authorised to manage the listing and accepted our terms. Once the claim is approved we use your email address for service messages about the listing: the approval, important changes and a periodic summary of views and clicks. These are part of the service you asked for and are not marketing.
Messages sent through the contact form or the support panel are stored with your name, email address, the topic and the message itself, so we can reply and keep track of the conversation.
To run a listing you create an account: we store your name, email address and a hashed version of your password. We never store the password itself. The listing content you enter — company name, description, contact details, photos, logo, opening hours, social links and video links — is published publicly. That is the purpose of a directory, so treat everything you put in a listing as public.
If you claim an existing listing, we keep the name, email, phone number and message you submitted with the claim while we verify it.
If you leave a review we store the name you give, your rating and your comment. Approved reviews are shown publicly with that name.
Payments are handled by Stripe. Card details are entered on Stripe's systems and never reach our servers. We receive and store a Stripe customer reference, the email used for billing, the amount, the currency and whether the payment succeeded, so we can manage your plan and our accounts.
We do not sell personal data and we do not share it for anyone else's marketing. A small number of providers process data so the site can function:
We no longer load fonts, stylesheets or scripts from any content delivery network. Everything the public site needs to display is served from our own domain, so no third party sees your IP address during ordinary browsing unless you accept analytics or choose to load a map or video. Signed-in owners are the one exception: the owner dashboard loads its QR code image from api.qrserver.com.
We may also disclose data where the law requires it.
These limits are enforced automatically by a weekly job, not just described here.
If you are in the EU or UK you can ask us to give you a copy of your data, correct it, delete it, hand it over in a portable format, restrict how we use it, or object to a use based on legitimate interests. You can withdraw consent for the newsletter or for analytics whenever you want; for analytics, use "Cookie settings" in the footer.
The quickest way is the data request page, which logs your request with a deadline so it cannot quietly go unanswered. You can also write to privacy@icecream-pro.com. Either way we respond within one month, free of charge. If you are not satisfied, you can complain to your national data protection authority. In Portugal that is the Comissão Nacional de Proteção de Dados (CNPD).
We do not sell or share personal information as those terms are defined under the California Consumer Privacy Act, as amended by the CPRA. We run no advertising technology and no cross-context behavioural advertising, so there is nothing to opt out of.
The rights described above are available to you as well: to know what we collect, to get a copy, to correct it, and to have it deleted. Use the data request page or email us. We will not treat you differently for exercising them.
We always set one strictly necessary session cookie. Analytics cookies are set only if you accept them on the consent banner. The Cookie Policy sets out exactly what is stored and why.
The site is served over HTTPS, passwords are stored hashed, and access to the administration area is restricted. No system is perfectly secure, but we take reasonable measures to protect what we hold.
This is a business-to-business directory and is not aimed at children. We do not knowingly collect data from anyone under 16.
If we change this policy we will update the date at the top of this page.